People residing in Delhi have to pay for their water connection and consumption on a monthly, bi-monthly or quarterly basis. The water bill is usually sent to people at the beginning of the next billing period. However, you can also check the water bill online on the Delhi Jal Board (DJB) portal and pay it instantly through the payment gateway on the DJB website. Here is how to access your Delhi Jal Board Water bill and how to pay it online.
How to check Delhi Jal Board bill ?
If you are a resident of Delhi, you are liable to pay water bills to the Delhi Jal Board. In case, you do not get the hard copy of the water bill, you can check the dues on the DJB official portal by following these steps:
Step 1: Visit the DJB portal and click on ‘View/Print Latest Bill’ from the left menu.
Step 2: You will be redirected to a new page, where you will need to mention the KNO.
Step 3: Your latest bill will be displayed on the screen. However, know that bills that have been cancelled will not be shown in the history.
How to find your KNO for Delhi Jal Board bill payment?
Every water connection has a unique KNO which is alphanumeric and of 13 characters, starting with DJB followed by 10 digits of the water connection number mentioned on the bill, without any brackets or space. Here is how to find your new KNO if you do not have a recent updated bill.
Step 1: Visit the DJB portal and click on ‘Know New KNO’ from the left menu.
Step 2: You will be redirected to a new page where you will be required to mention the zone, MR number, area and water connection number.
Step 3: Your new KNO number will be displayed on the screen.
See also: All you need to know about Delhi Development Authority (DDA)
How to pay your DJB bill online?
Consumers can pay the DJB water bill online through NEFT or digital wallets, such as PayTM, Freecharge or Mobikwik.
Online payments through bank
You can transfer the payment through NEFT to the following bank account:
Bank name: Kotak Mahindra Bank Ltd.
A/c no: DJB (New KNO)
Branch: Connaught Place
Online payment through PayTM
Visit the PayTM Water Bill payment page.
Select ‘Delhi Jal Board’ and choose ‘Water Bill Payment’ in Service Type.
Enter your KNO and proceed to the payment gateway.
Online payment through Mobikwik
Visit the Mobikwik Water Bill payment page.
Select operator as ‘Delhi Jal Board’.
Mention the KNO and proceed to the payment gateway.
Online payment through DJB payment portal
Visit the DJB payment gateway portal.
Click on any of the service providers as per your choice.
A new pop-up window will open. Enter the KNO.
Proceed with the payment.
See also: All about Delhi’s E-Dharti portal
Delhi Jal Board Water Bill: Helpline
If you have any doubts, queries or grievances related to your water bill, you can contact the following helpline:
DJB Customer Care Number: 1916
Direct Line (Billing Grievances): 011-66587300
How can I see my bill in DJB?
Follow the steps mentioned in this article to access your water bill.
How can I pay my water bill online in Delhi?
You can pay your water bill through NEFT, PayTM, Mobikwik or DJB payment portal using credit card, debit card or internet banking.